Simplificación administrativa como estrategia para una gestión pública eficiente

Rosa Maribel Dávila Rodas; Fiorella del Pilar Ibañez Dávila; Iván Ricardo Varías Rodríguez

doi:10.61286/e-rms.v4i.344

Autores

Rosa Maribel Dávila Rodas Universidad César Vallejo, Lambayeque, Perú https://orcid.org/0000-0003-2320-5204
Fiorella del Pilar Ibañez Dávila Universidad Tecnológica del Perú, Lambayeque, Perú. https://orcid.org/0000-0001-8234-7101
Iván Ricardo Varías Rodríguez Universidad Nacional Pedro Ruiz Gallo, Lambayeque, Perú https://orcid.org/0000-0001-9774-0571

DOI:

https://doi.org/10.61286/e-rms.v4i.344

Palavras-chave:

gestão pública, digitalização, eficiência, simplificação administrativa.

Resumo

Este estudo pretende explicar como a simplificação administrativa pode melhorar o funcionamento do governo, com base em estudos recentes. Foi utilizado o método organizado PRISMA 2020. O foco foi em pesquisas publicadas entre 2021 e 2025, extraídas da base de dados Scopus em espanhol e inglês. No final, foram selecionados 30 estudos relevantes para realizar uma análise qualitativa aprofundada.

Os resultados do estudo indicam que simplificar os processos administrativos melhora a eficiência e a eficácia. O governo gere as coisas de forma adequada e combina processos de digitalização, automatização e boa liderança dentro das instituições. Além disso, os cidadãos notam mudanças positivas, com os serviços públicos a tornarem-se mais acessíveis e transparentes. Mas ainda existem vários obstáculos importantes, como a resistência à mudança por parte dos funcionários, a falta de infraestruturas tecnológicas e as tensões políticas.

A simplificação administrativa é fundamental para modernizar o setor público. Para que funcione de forma eficaz, é essencial combinar o uso da tecnologia, melhorar as instituições e garantir a participação ativa dos cidadãos. Tudo isso deve andar de mãos dadas para se alcançar uma administração pública mais eficiente.

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